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Unleash the Hidden Power of Customer Service Interactions
In the dynamic world of business, there’s a critical opportunity that many overlook: the goldmine of insights buried in customer service interactions. This untapped reservoir, often dismissed as routine, is a potential game-changer for those ready to seize it. The clock is ticking, and the moment to transform your business approach with this hidden data is now.
Episode 9: Why it’s important to understand customer and employee experience – with Hanna-Riikka Ilkka & Vilja Laaksonen (Aava & Bang)
Christmas Special with Aiwo’s COO Jani Jokela, CRO Tommi Tallgren and Concept Designer Tiia Rahkonen
Episode 8: Design Anthropologist in a marketing communications and advertising agency – with Anna Haverinen (Grundlage)
5 Ways How AI Is Revolutionizing NPS Feedback Analysis
NPS open text feedback analysis has been mostly ignored, and the focus has been on the Net Promoter Score alone. NPS is a commonly...
Episode 7: Design and customer experience in Finland – with Tuomas Manninen (OP Financial Group)
Aiwo has been chosen as one of the Best Growth Startups in Finland
Aiwo won the second place in Kasvu Open (eng. “Growth Open”) final 2020 among 320 Finnish growth startups. In the final day of October 28th TOP 10 Finalists competed against...
Internationalized Aiwo Digital has increased its business tenfold and has been chosen as part of Finland’s TOP 10 startups
Aiwo’s immense growth rate in Finland and international markets will tenfold Aiwo’s revenue during the current financial year. Aiwo’s highly experienced interdisciplinary team of 22 employees has 18 experts in...