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Unleash the Hidden Power of Customer Service Interactions
In the dynamic world of business, there’s a critical opportunity that many overlook: the goldmine of insights buried in customer service interactions. This untapped reservoir, often dismissed as routine, is a potential game-changer for those ready to seize it. The clock is ticking, and the moment to transform your business approach with this hidden data is now.
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Aiwo is chosen as part of Business Finland’s funding program that allows 1.25M € funding to supercharge international growth
Aiwo has been chosen as part of Business Finland’s Young Innovative Company funding program. The funding will strengthen Aiwo’s growth in...
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Episode 9: Why it’s important to understand customer and employee experience – with Hanna-Riikka Ilkka & Vilja Laaksonen (Aava & Bang)
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Christmas Special with Aiwo’s COO Jani Jokela, CRO Tommi Tallgren and Concept Designer Tiia Rahkonen
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Episode 8: Design Anthropologist in a marketing communications and advertising agency – with Anna Haverinen (Grundlage)
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5 Ways How AI Is Revolutionizing NPS Feedback Analysis
NPS open text feedback analysis has been mostly ignored, and the focus has been on the Net Promoter Score alone. NPS is a commonly...