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Unleash the Hidden Power of Customer Service Interactions
In the dynamic world of business, there’s a critical opportunity that many overlook: the goldmine of insights buried in customer service interactions. This untapped reservoir, often dismissed as routine, is a potential game-changer for those ready to seize it. The clock is ticking, and the moment to transform your business approach with this hidden data is now.


Why should organizations change from text analytics to Aiwo’s qualitative analytics?
For many organizations, text analytic tools are familiar way to analyze customer experience and employee satisfaction. When people hear about qualitative analytics,...

Miksi organisaatioiden tulisi vaihtaa tekstianalytiikka Aiwon laadulliseen analytiikkaan?
Useille organisaatioille tekstianalytiikan työkalut ovat tuttuja, millä analysoida asiakaskokemusta ja työntekijöiden tyytyväisyyttä. Kun ihmiset kuulevat ensimmäistä kertaa laadullisesta analytiikasta, on kysymys yleensä,...

Customer experience is everyone’s business
We are often asked what makes qualitative analytics so unique. “We are already using analytic tools to analyse our customer experience, how...

Nearmap appoints Aiwo to supercharge customer intelligence across Australia, New Zealand, USA and Canada
Leaders in their categories have united. Aiwo’s revolutionary qualitative analytics system Aizait provides unparalleled competitive advantages to...

Aiwo Digital and Inscripta Announce Partnership
Finnish AI startups introducing a new world of real-time content analytics of customer calls Inscripta and Aiwo Digital are happy to announce...