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Our Story

A pioneer in Customer Contact Intelligence, Aiwo is a Finnish B2B company founded in 2018. We help large B2C companies to identify operational inefficiencies, deliver better service and reduce costs with analytics derived from their customer contacts. In addition to current European operations, Aiwo has growing customer base in the UK and Australia.

At Aiwo, we are an interdisciplinary group of experts from different fields. We develop our service with a team of software architects, mathematicians, design anthropologists, user interface and artificial intelligence developers and experts in qualitative analysis. Our commercial team has strong expertise in the financial sector, strategy management, marketing and business development.

Our mission is to help companies deliver better services

We are devoted and passionate about improving the consumers’ quality of life and creating excellent business value together with our customers.

The Aiwo team's mission is to help discover operational inefficiencies