Beat digital dissatisfaction for growth opportunities
Companies cannot afford to fail in digital service in these uncertain times. Those who make the effort to level up the digital experience they offer, will outperform those who don’t.
It’s time to upgrade manual contact reasons and surveys to Customer Contact Intelligence
There’s no more relying on surveys and contact reasons in getting the customers’ voice into decision making.
3 step process to utilize Voice of Customer data
Companies that have built their operations around the needs of their customers are usually also the most successful in the market. According...
Aiwo allows a complete view of all customer communications
Insights on the full picture of customer communications are one of the key aspects to understand the behaviour of your clients One...
Nearmap appoints Aiwo to supercharge customer intelligence across Australia, New Zealand, USA and Canada
Leaders in their categories have united. Aiwo’s revolutionary qualitative analytics system Aizait provides unparalleled competitive advantages to...