Exploring the Potential of AI in Customer Service – 4 Crucial Points to Consider
The integration of generative AI has become a buzzworthy topic among business leaders across various industries. As businesses are now eagerly exploring...
UK Companies Take Notice of Aiwo’s Innovative Customer Contact Intelligence
"We are excited that our service has captured the attention of the competition judges and generated interest from UK businesses"
UK firms lose billions £ due to poor customer service – AI-driven contact analysis finds scope for major cost savings
Poor customer service is costing UK businesses £11.4bn a month in lost productivity. Aiwo recognises scope for major cost savings through their data extracted from customer initiated contacts.
How Customer Contact Intelligence helps reducing contact volumes?
Customer contact numbers are growing significantly and bringing many challenges to companies – failure demand being one of the most significant factors...