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What you find in the blog.
June 7, 2022
Jani Jokela
A huge support ticket backlog is a symptom of failure demand Read More
April 28, 2022
Aiwo
Aiwo Digital has received the Security Committee’s 2021 Timanttiteko Award Read More
April 26, 2022
Aiwo
New feature of Aiwo recognizes failure demand that unnecessarily increases costs and dissatisfaction Read More
March 2, 2022
Tommi Tallgren
3 step process to utilize Voice of Customer data Read More
January 11, 2022
Francisco Carneiro
Aiwo CX allows a complete view of all customer communications Read More
October 17, 2021
Jani Jokela
How content analytics of calls delivers three major business benefits Read More
August 30, 2021
Tiia Rahkonen
Aiwo CX helps Stockmann to understand emotional experience and the overall customer experience of their customer journey Read More
August 26, 2021
Tiia Rahkonen
Hermanni Hyytiälä as Aiwo's CDO Read More
August 2, 2021
Tommi Tallgren
3 examples how to turn massive customer data into insights Read More
July 5, 2021
Jani Jokela
Why is customer experience management most effective when utilizing recurring themes in customer communication? Read More
June 30, 2021
Tiia Rahkonen
Failure demand arises because we measure production efficiency and structure organizations based on industrial production logic, says the leading subject-matter expert in failure demand Hermanni Hyytiälä Read More
May 25, 2021
Tiia Rahkonen
Aiwo is chosen as part of Business Finland's funding program that allows 1.25M € funding to supercharge international growth Read More
May 5, 2021
Tiia Rahkonen
With Aiwo Fennia finds the root causes of customer feedback behind NPS numbers and open feedback Read More
February 25, 2021
Tiia Rahkonen
Aiwo CX helps MTV achieve 6 figure increase in profit Read More
November 17, 2020
Tiia Rahkonen
5 Ways How AI Is Revolutionizing NPS Feedback Analysis Read More
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