Blog

What you find in the blog.
A huge support ticket backlog is a symptom of failure demand Read More
Aiwo Digital has received the Security Committee’s 2021 Timanttiteko Award Read More
New feature of Aiwo recognizes failure demand that unnecessarily increases costs and dissatisfaction Read More
3 step process to utilize Voice of Customer data Read More
Aiwo CX allows a complete view of all customer communications Read More
How content analytics of calls delivers three major business benefits Read More
Aiwo CX helps Stockmann to understand emotional experience and the overall customer experience of their customer journey Read More
Hermanni Hyytiälä as Aiwo's CDO Read More
3 examples how to turn massive customer data into insights Read More
Why is customer experience management most effective when utilizing recurring themes in customer communication? Read More
Failure demand arises because we measure production efficiency and structure organizations based on industrial production logic, says the leading subject-matter expert in failure demand Hermanni Hyytiälä Read More
Aiwo is chosen as part of Business Finland's funding program that allows 1.25M € funding to supercharge international growth Read More
With Aiwo Fennia finds the root causes of customer feedback behind NPS numbers and open feedback Read More
Aiwo CX helps MTV achieve 6 figure increase in profit Read More
5 Ways How AI Is Revolutionizing NPS Feedback Analysis Read More
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