Blog
Read our newest blog and news articles and subscribe to our newsletter to stay updated on our upcoming webinars.
Terveystalo and Aiwo: A collaboration that transforms customer insight into speed and efficiency
Terveystalo and Aiwo: A collaboration that transforms customer insight into speed and efficiency.
AI in Customer Service: Salesforce and Genesys Optimize, Aiwo Eliminates
AI in customer service doesn’t have to stop at making your call center run smoother. There’s a next step, using AI to continuously learn from every service interaction and feed those insights back into your business, so you stop fighting the same fires.
Media Group Keskisuomalainen and Aiwo Announce Partnership to Improve Customer Service, Sales, and Customer Experience
The Finnish media group Keskisuomalainen and Aiwo, a company specializing in AI-powered analysis of customer service channels, have entered into a partnership...
AI as an enabler of superior customer experience and efficiency in customer service
Finnish companies Lumme Energia and Aiwo have collaborated over the past four years with a shared objective of continually improving customer experience...
Beyond Chatbots: How AI Can Prevent Customer Contacts Before They Happen
In 2025, AI chatbots and agentic AI are everywhere. From utilities to telcos, insurance to healthcare, businesses have leaned hard into these...
How Aiwo Differs from Salesforce, NICE, and Genesys
Aiwo stands out from Salesforce, NICE, and Genesys by focusing on a unique mission: reducing customer contact volume through proactive business improvements,...
Aiwo Helps Finnish Consumer Companies Improve Efficiency and Increase Sales
Finnish companies are competing in an increasingly tough market, where both providing the best possible service to existing customers and achieving better...
