Press Releases April 26, 2022 Aiwo identifies customer contacts that are counted as failure demand Customer service costs are steadily rising as the pandemic has accelerated digitalisation in companies. Aligned with that, consumer expectations for good customer... Read more Articles by category Blogs News Press Releases Articles by topic Aiwo Updates Business Development CEO Contact Centre Customer Contact Intelligence Customer experience Customer journey Customer service Customer Service Interactions Efficiency Failure demand Hannu Klemetti Press releases Qualitative analytics Salesforce Strategic Tool Voice of Customer