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What Does Aiwo Do?
In today’s growth environment, understanding your customers’ needs and enhancing their experience is paramount. Aiwo stands at the forefront of this mission,...
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Episode 14: Analyzing customer feedback in e-commerce and retail – Sara Toivakainen, Stockmann
Why is customer experience management most effective when utilizing recurring themes in customer communication?
Customer experience management is challenging when you don’t know why the customer gave a particular rating for the service. Also, there might...
Failure demand arises when service organisations are structured and measured with the logic of industrial production
Failure demand is a common but at the same time an unknown phenomenon in service organisations. Failure demand is often associated with...
Aiwo is chosen as part of Business Finland’s funding program that allows 1.25M € funding to supercharge international growth
Aiwo has been chosen as part of Business Finland’s Young Innovative Company funding program. The funding will strengthen Aiwo’s growth in...
