Blog
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What Does Aiwo Do?
In today’s growth environment, understanding your customers’ needs and enhancing their experience is paramount. Aiwo stands at the forefront of this mission,...
New in Aiwo – Enhanced Navigation to Support Customised Views
You now have the power to create and save customised views that perfectly align with your unique business needs and interests - and a new navigation to support effortless access to them.
Aiwo Announces Partnership with Salesforce as an ISV Partner
We are thrilled to announce partnership with Salesforce as an ISV (Independent Software Vendor) partner.
Aiwo UI Introduces Advanced Filtering Options
Aiwo's recent UI updates are designed to enhance your data analysis experience and provide you with even more filtering capabilities.
UK Companies Take Notice of Aiwo’s Innovative Customer Contact Intelligence
"We are excited that our service has captured the attention of the competition judges and generated interest from UK businesses"
CX Mirage: When NPS Scores Don’t Tell the Whole Story
CX Mirage occurs when a company's high NPS score gives the impression of an excellent customer experience, while operational inefficiencies cause customer frustration and dissatisfaction.
Balancing Customer Experience and Efficiency: How to Have Both?
Can companies truly have the best of both worlds - delivering excellent customer experience while improving their operations for greater efficiency?
