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Unleash the Hidden Power of Customer Service Interactions
In the dynamic world of business, there’s a critical opportunity that many overlook: the goldmine of insights buried in customer service interactions. This untapped reservoir, often dismissed as routine, is a potential game-changer for those ready to seize it. The clock is ticking, and the moment to transform your business approach with this hidden data is now.
Aiwo has won a pitching competition to drive its international growth
Aiwo is one of the three winners of the pitching competition called Ideat liikkeelle (eng. “Ideas in Motion”). The competition was organized...
Why should organizations change from text analytics to Aiwo’s qualitative analytics?
For many organizations, text analytic tools are familiar way to analyze customer experience and employee satisfaction. When people hear about qualitative analytics,...
Miksi organisaatioiden tulisi vaihtaa tekstianalytiikka Aiwon laadulliseen analytiikkaan?
Useille organisaatioille tekstianalytiikan työkalut ovat tuttuja, millä analysoida asiakaskokemusta ja työntekijöiden tyytyväisyyttä. Kun ihmiset kuulevat ensimmäistä kertaa laadullisesta analytiikasta, on kysymys yleensä,...
