News December 8, 2019 Leading with knowledge 2.0 Business awakening to digitalization and data collection has been going on for several years. However, the utilization of the collected information in... Read more December 7, 2019 Understand your customers Understand your customers and understand how your customers are experiencing your products and services in real-time Artificial Intelligence (AI) is revolutionizing qualitative... Read more Articles by category Blogs News Press Releases Articles by topic AI Aiwo Aiwo Updates Ari Ringborg Business Development CEO Contact Centre Customer Contact Intelligence Customer experience Customer journey Customer service Customer service efficiency Customer Service Interactions Efficiency Failure demand Hannu Klemetti Jani Jokela Lounea outsourced sales partnership Press releases proactive customer service Qualitative analytics Salesforce Service quality Soldem Strategic Tool Voice of Customer Voice of the Customer Articles by category Blogs News Press Releases Articles by topic AI Aiwo Aiwo Updates Ari Ringborg Business Development CEO Contact Centre Customer Contact Intelligence Customer experience Customer journey Customer service Customer service efficiency Customer Service Interactions Efficiency Failure demand Hannu Klemetti Jani Jokela Lounea outsourced sales partnership Press releases proactive customer service Qualitative analytics Salesforce Service quality Soldem Strategic Tool Voice of Customer Voice of the Customer Next