Press Releases September 4, 2024 AI Revolutionizes Customer Service: Lounea and Aiwo Join Forces to Enhance Customer Experience Lounea and Aiwo Collaborate to Improve Customer Service Quality and Efficiency A Finnish fibre operator Lounea and Aiwo, a company specializing in... Read more April 26, 2022 Aiwo identifies customer contacts that are counted as failure demand Customer service costs are steadily rising as the pandemic has accelerated digitalisation in companies. Aligned with that, consumer expectations for good customer... Read more Articles by category Blogs News Press Releases Articles by topic AI Aiwo Aiwo Updates Ari Ringborg Business Development CEO Contact Centre Customer Contact Intelligence Customer experience Customer journey Customer service Customer service efficiency Customer Service Interactions Efficiency Failure demand Hannu Klemetti Jani Jokela Lounea outsourced sales partnership Press releases proactive customer service Qualitative analytics Salesforce Service quality Soldem Strategic Tool Voice of Customer Voice of the Customer
