Press Releases September 4, 2024 AI Revolutionizes Customer Service: Lounea and Aiwo Join Forces to Enhance Customer Experience Lounea and Aiwo Collaborate to Improve Customer Service Quality and Efficiency A Finnish fibre operator Lounea and Aiwo, a company specializing in... Read more April 26, 2022 Aiwo identifies customer contacts that are counted as failure demand Customer service costs are steadily rising as the pandemic has accelerated digitalisation in companies. Aligned with that, consumer expectations for good customer... Read more Articles by category Blogs News Press Releases Articles by topic AI Aiwo Aiwo helps Aiwo Updates Analytics Analytics and AI Ari Ringborg Automations B2C B2C Outbound Business Development Call summarization Cancellation prevention CEO Consumer Companies Contact Centre Cost Reduction Customer Contact Intelligence Customer experience Customer journey Customer service Customer service efficiency Customer Service Interactions Data security Efficiency Failure demand Hannu Klemetti Healthcare Insurance Jani Jokela Lounea Multichannel Outbound Sales outsourced sales partnership Press releases proactive customer service Qualitative analytics Real-time analysis Salesforce Sales Performance Service Efficiency Service quality Soldem Strategic Tool Telcos Utilities Voice of Customer Voice of the Customer
