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Your customers' voice, defining your business

One, real-time outlook for all your customer communications. Understand causalities and develop your products and services to be more customer-centric.
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AIWO CX

Understand your customer experience

Follow in real time how your customer experience is living and evolving. Identify new phenomena that require your attention, follow the impact of your actions to your customer base, and grow your business by constantly keeping your fingers on the pulse of the customer experience.
Aiwo CX
Integrations
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data-driven ai
AI

Data-driven artificial intelligence tells what your customers are saying

Aiwo’s analytics is fully data-driven, so it shows the customer experience honestly and authentically without preset assumptions.
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CUSTOMER REFERENCE STORY

Aiwo CX helps MTV achieve 6 figure increase in profit

It has been amazing, how Aiwo turns something that was considered as a cost factor into something that is actually valuable for us”, said MTV’s Service Design Lead Jan Rosnell recently during the 10th edition of Aiwo Studio.”
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Blogs

Read our latest blog posts, news and customer reference stories
January 11, 2022
Francisco Carneiro
Aiwo CX allows a complete view of all customer communications Read more
October 17, 2021
Jani Jokela
How content analytics of calls delivers three major business benefits Read more
August 30, 2021
Tiia Rahkonen
Aiwo CX helps Stockmann to understand emotional experience and the overall customer experience of their customer journey Read more
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