Real-Time AI Qualitative Analytics
Turn your data sources for leading with knowledge and better decision making. Utilize all documents and communication to profit and better business with Real-Time AI Qualitative Analytics. Unique Aiwo Aizait Service. Leading with knowledge 2.0 is here, today!
Aiwo Aizait CX
Complete visibility into all customer experience in real-time. Take advantage of all customer communications from all open-ended data sources and call recordings.
Aiwo Aizait HR
From numbers to answers, understand the true daily lives of employees. Let employees tell in their own words what works and what doesn't, what needs to be improved.
Aiwo Aizait Qualitative Analytics
A large number of long documents can be analyzed instantly by Aizait and produce extremely accurate analytics on document themes, sub-themes, discourses, sentiment, trends and phenomena.
MTV services entertain millions of Finns. Customer experience is a significant competitive factor for us, and we want to take good care of it. That’s why we collect large amounts of customer feedback from multiple channels. In real-time Aizait analyzes this mass into meaningful data, highlighting trends, recent changes, strengths and weaknesses. Aizait is a great tool that puts the true customer at the center of everything we do.
Jan Rosnell
Service Design Lead
MTV Oy
Kuopio University Hospital is in charge of the demanding specialised medical care of nearly a million patients. It is our priority to constantly improve the safety, and experience of our patients and well being of health care professionals. As we heard Aizait could help us to understand all communications in a fast and cost-effective manner, we wanted to put it at test immediately. Before it used to be impossible for our people to analyze the content of all the feedback instantly, with Aizait it´s possible to do in a secure and unbiased way
Merja Miettinen
Professor, Ph.D.
Executive Vice President for Customership and Services
Kuopio University Hospital
We are accommodating over 100 000 travelers every year, in all major Scandinavian cities. Our aim is to create unique customer experiences that drive our growth. Aizait enables our teams to take customer insights deeper than ever before across multiple channels and in real-time. On top of that, the team is great to work with - very responsive, proactive and sharply focused on helping my company to succeed.
Johannes Kangas
Managing Director
Forenom Group Oy
MTV services entertain millions of Finns. Customer experience is a significant competitive factor for us, and we want to take good care of it. That’s why we collect large amounts of customer feedback from multiple channels. In real-time Aizait analyzes this mass into meaningful data, highlighting trends, recent changes, strengths and weaknesses. Aizait is a great tool that puts the true customer at the center of everything we do.
Jan Rosnell
Service Design Lead
MTV Oy
Kuopio University Hospital is in charge of the demanding specialised medical care of nearly a million patients. It is our priority to constantly improve the safety, and experience of our patients and well being of health care professionals. As we heard Aizait could help us to understand all communications in a fast and cost-effective manner, we wanted to put it at test immediately. Before it used to be impossible for our people to analyze the content of all the feedback instantly, with Aizait it´s possible to do in a secure and unbiased way
Merja Miettinen
Professor, Ph.D.
Executive Vice President for Customership and Services
Kuopio University Hospital
We are accommodating over 100 000 travelers every year, in all major Scandinavian cities. Our aim is to create unique customer experiences that drive our growth. Aizait enables our teams to take customer insights deeper than ever before across multiple channels and in real-time. On top of that, the team is great to work with - very responsive, proactive and sharply focused on helping my company to succeed.
Johannes Kangas
Managing Director
Forenom Group Oy
Why Artificial Intelligence Qualitative Analytics Increases Productivity and Improves Business?
Artificial Intelligence-based qualitative analytics is reliable, realtime and accurate, enabling leading with knowledge and reliable decision making. Decisions need not be based on assumptions or inaccurate information. Qualitative analytics produced by artificial intelligence can be real-time and all available data sources can be utilized.
Product and service development can be tailored to meet the real needs of our customers. Understand the root causes, phenomena, trends and dependencies of the topics from all the messages and contacts coming from the various customer service channels. Targeting your marketing campaign and understanding how your customers experience marketing can be accurately visualized, the marketing message can be adjusted and tested completely in real-time.
All this is possible with unique Aiwo Aizait service – qualitative analytics with artificial intelligence. Leading with knowledge 2.0 is here, today!
What makes our Qualitative Analytics Unique?
- Not just topic modeling and sentiments, Aizait also automatically produces main themes, sub-themes, discourses, changes, trends, theme dependences and theme relations and also impact factors – from any data source and in real-time.
- Aizait discovers from long documents and messages all topics, themes, sub-themes, sentiments, and discourses, not forcing one document or message just under one theme and sentiment. Aizait can show the analytics breakdown of long messages.
- Aizait is fully AI-driven, with no human labor needed for data labeling or teaching the vocabulary. Our AI discovers automatically new themes and phrases.
- Aizait is not a black box. Aizait can show how different messages and documents have been analyzed, what is the accuracy of analytics and how long messages have been divided into themes and sub-themes with the sentiment.
- No technology dependencies, we offer SaaS and on-premises alternatives.
- Aizait UI is ready for business users. Users can use all metadata for filtering and searching objects of interest all the way to actual messages.
Documents, feedbacks, chats, emails, social media, phone calls, WhatsApp messages – all communication and documents can be analyzed securely in real-time
Real-time insights from real experiences
- AI learns automatically without human teaching
- Real-time analytics instantly ready to use
- Easy and secure onboarding just in 1 day
- Several simultaneous data sources, unlimited data
- New topics and themes discovered automatically
- Continuous qualitative research to all data sources in real-time 24/7
Turn all documents and communication to profit and better business with Real-Time AI Qualitative Analytics
Get in touch and learn more about the unique Aiwo Aizait service.