
Our story
We help large B2C companies to identify operational inefficiencies, deliver better service and reduce costs with analytics derived from their customer contacts.
Aiwo’s technology is developed in Finland to help companies around the world improve their services and business, with the aim of making every consumer’s daily life a little bit better.
At Aiwo, we are an interdisciplinary group of experts from different fields. We develop our service with a team of software architects, mathematicians, design anthropologists, user interface and artificial intelligence developers and experts in qualitative analysis. Our commercial team has strong expertise in the financial sector, strategy management, marketing and business development.
- Founded
- 2018
- Based in
- Finland
- Analysed customer interactions
- 100M+ and counting
How we work
Our focus is to provide easy-to-use analytics with unquestionable business value.
No silos or hierarchy
We build Aiwo as a team without silos or traditional organisational hierarchy.
Equal visibility and influence
All employees have equal visibility and the opportunity to influence the development of the entire company and service, from strategy to practical details.
Constantly developing
We are experienced professionals and we are constantly developing our own expertise and our way of working.
Solving problems that matter
Aiwo always focuses on making our customers’ lives easier and better. Every step in the development considers business impact.
Trusted by leading Finnish and international brands








