Our customers from insurance sector are major players in their field and offer a comprehensive range of different types of insurance services for both personal and corporate customers. The insurance companies’ services often include saving and investment services as well. Due to a wide range of services and large numbers of customers, it is difficult for insurance companies to identify which factors weaken the customer experience.
Contact us
Some of our customers

The challenges of our customers from insurance sector

  • Very diverse range of services and large amounts of customer feedback.

  • It is difficult to form an overall picture of the feedback and to identify what in company’s operations weakens the customer experience.

  • Recurring themes in the feedback are not identified, so the themes are not used as a basis for the development of operations and customer experience.

The benefits of Aiwo CX to the industry

  • Effortless analysis of even massive number of customer feedback on a single platform.

  • Secure and unbiased review of customer communications.

  • Identification of key topics and areas for improvement from the feedback.

  • Improving the customer experience based on the observations.

Aiwo CX
Contact us

Please fill in the information below and we will contact you soon!