Failure to serve the customer will cause the customer to return with additional requirements. As a result the customer is dissatisfied, the organisation is overwhelmed, employees get tired and costs go up. This phenomenon is called 'Failure Demand'.
Aiwo's AI-based platform offers a unique and an easy way to create and analyse a real-time situational picture of
Reducing Failure Demand results in
The volume of failure demand in different sectors:
(Based on extensive international research)