Aiwo Blog

From here you can read our latest customer reference stories, blog posts and news.

 

Blogs

5 Ways How AI Is Revolutionizing NPS Feedback Analysis

NPS open text feedback analysis has been mostly ignored, and the focus has been on the Net Promoter Score alone....
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News

Aiwo has been chosen as one of the Best Growth Startups in Finland

Aiwo won the second place in Kasvu Open (eng. “Growth Open”) final 2020 among 320 Finnish growth startups. In the final day of October 28th TOP 10 Finalists...
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News

Internationalized Aiwo Digital has increased its business tenfold and has been chosen as part of Finland’s TOP 10 startups

Aiwo’s immense growth rate in Finland and international markets will tenfold Aiwo’s revenue during the current financial year. Aiwo’s highly experienced interdisciplinary team of 22 employees has 18...
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Aiwo Studio References

Aiwo HR surprised Cargotec with its ability to indicate the mood of the employees

“Without Aiwo we wouldn’t be able to analyze natural language based data sets that are this large”, highlights Cargotec’s VP...
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News

Aiwo has been chosen as one of the best AI cases in State of AI in Finland 2020 Report

Aiwo’s AI solution has been chosen as one of the best and innovative AI cases in Finland’s Artificial Intelligence Accelerator’s...
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Aiwo Studio

AIWO Studio: Aiwo cooperates with the Customer Engagement Optimization Company from Denmark

We are excited to introduce our partner from Denmark: CC-Interactive . CC-Interactive is a company who works in customer engagement optimization....
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News

Aiwo has won a pitching competition to drive its international growth

Aiwo is one of the three winners of the pitching competition called Ideat liikkeelle (eng. “Ideas in Motion”). The competition...
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Blogs

Why should organizations change from text analytics to Aiwo’s qualitative analytics?

For many organizations, text analytic tools are familiar way to analyze customer experience and employee satisfaction. When people hear about...
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Blogs

Customer experience is everyone’s business

We are often asked what makes qualitative analytics so unique. “We are already using analytic tools to analyse our customer...
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News

Nearmap appoints Aiwo to supercharge customer intelligence across Australia, New Zealand, USA and Canada

          Leaders in their categories have united. Aiwo’s revolutionary qualitative analytics system Aizait provides unparalleled competitive...
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News

Aiwo Digital and Inscripta Announce Partnership

Finnish AI startups introducing a new world of real-time content analytics of customer calls Inscripta and Aiwo Digital are happy...
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News

8 Recommended Books By Aiwo´s Team To Level Up In 2020

There are no shortcuts in life - except reading. Books are the fastest and cheapest way to level up and...
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News

Why Customer Experience Is Everything Right Now?

We are in the middle of the biggest crises since the Second World War and this fact will change the...
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News

When The Black Swan Landed – Real-Time Situation Picture In Abnormal Business Environment

This is not another Covid-19 article, this is about how to understand the business environment never seen before. We have...
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News

Power of Real-Time Qualitative Analytics, Aate Autio Interviewed

The innovation of real-time qualitative analytics was born in the fertile grounds of diversity. Aiwo´s team is build of data...
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News

Aiwo Recognized Widely in Finnish Media

At Aiwo, we are dedicated to creating top-tier real-time qualitative analytics for our clients. We are creating a brand new...
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News

Aiwo’s Commitment to Support Authorities During the Coronavirus Outbreak

Here at Aiwo, we are closely monitoring the coronavirus public health emergency that has affected tens of thousands of people...
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News

Omnichannel customer experience

How much of your customer information is left unused every day? Are your customers' encounters and communications understood, accessed and...
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News

Leading with knowledge 2.0

Business awakening to digitalization and data collection has been going on for several years. However, the utilization of the collected...
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News

Understand your customers

Understand your customers and understand how your customers are experiencing your products and services in real-time Artificial Intelligence (AI) is...
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